AI Intelligence Layer

Can OLARI help reduce customer churn?

Quick Answer

Yes. OLARI identifies at-risk customers by analyzing usage patterns, engagement signals, and behavioral data. Teams using OLARI's churn prediction typically reduce churn by 20-40% through earlier intervention.

How OLARI Predicts Churn

Signals Monitored

  • **Usage patterns**: Login frequency, feature adoption, time-in-app
  • **Engagement**: Email opens, support tickets, meeting attendance
  • **Business signals**: Payment failures, downgrade requests
  • **Historical patterns**: What preceded past churns
  • How It Works

    1. OLARI connects to your product and payment data

    2. AI learns patterns associated with churn

    3. Accounts are scored for churn risk

    4. You receive alerts for at-risk customers

    5. AI recommends intervention actions

    Results Teams See

    Example Alert

    > **High Churn Risk: Acme Corp**

    >

    > Risk Score: 87/100

    >

    > **Signals:**

    > - Login frequency down 60% over 3 weeks

    > - Key feature usage stopped

    > - Support ticket marked "considering alternatives"

    >

    > **Recommended Action:**

    > - Schedule executive check-in

    > - Review their specific use case

    > - Consider retention offer if appropriate

    Getting Started

    1. Connect your product analytics (Mixpanel, Amplitude)

    2. Connect your payment processor (Stripe, Paddle)

    3. OLARI begins learning patterns immediately

    4. Churn predictions available within 1-2 weeks