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Customer Support

OLARI + Intercom Integration

OLARI's Intercom integration reveals the connection between customer support and business outcomes. Understand how response times, ticket volume, and conversation sentiment impact retention. OLARI automatically identifies customers at risk based on support patterns and recommends proactive interventions.

Features

  • Support ticket trend analysis
  • Response time impact tracking
  • Conversation sentiment analysis
  • Churn risk correlation
  • Customer health indicators
  • Team performance insights

Use Cases

  • Identify support-driven churn risk
  • Optimize response time targets
  • Track customer sentiment trends
  • Correlate support with retention

Data Points

ConversationsResponse TimeResolution TimeCSATTicket Volume

Setup Time: 3 minutes

No code required. Secure OAuth connection.

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